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Billing and monitoring credits

One subscription covers your organisation. Monitoring runs on prepaid credits that each bank read uses up.

Last updated

The subscription

Billing & credits is for administrators. The funder subscription is a flat monthly fee plus a fee for each manager seat. The page shows both figures and the total each month, and you subscribe there with Paystack.

Monitoring credits

One credit is one naira. Each time a business’s bank is read, credits are used: one price to read a single account, or a flat price to read all the accounts a business shared. The live prices are on each loan’s Cash flow tab. Press Buy credits to top up.

  • Runway is how many weeks your balance lasts at your current use. You are warned when it runs low.
  • Credits by person shows whose loans used what, and Recent credit activity lists each use.
  • If credits run out, bank reads stop and monitoring pauses. It starts again as soon as you top up.

Still need help?

Ask a person.

Send us a message and someone from the team replies by email, usually within one business day. If you are signed in, the assistant in the app can also answer questions about your own account.

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